Casino

Naga Corp Ltd. in Cambodia

Naga Corporation is Cambodia's biggest operator running hotels, gaming, and entertainment.

To serve gamblers from all around the world. Naga offers exotic regional cuisine, aromatic Asian dishes, various delicacies, and award-winning dishes by international chefs.

“ In addition to our exclusive dining areas, other core dining areas, including the food court, Fortune Palace, and Chopstick Noodle House have introduced BOTINKIT robot,effectively solving many business problems around flavor and staff shortage.”

-- Representative of Naga Corporation Food and Beverage Department

CHALLENGES

01

Lack of high-competent service talents to meet international standard service/taste demand

As Cambodia’s market and educational environment are lagging, local employees cannot cope with international service demands well. As a result for catering, the casino needs to invest in high labor costs to hire international professional chefs.

02

24 hours on call to provide food that meets various taste preferences

More than half of the gamblers gamble overnight. The multiple requirements of all-day, high quality, and various categories make the staffing requirements and costs of the kitchen higher.

SOLUTIONS

Any local cook can make authentic Chinese cuisine

BOTINKIT robot is as convenient as smart phones. After simple training, cleaners can operate the machine properly and therefore free the brand from the work of hiring Chinese chefs. Moreover, BOTINKIT robot has integrated various Chinese cooking details into the software, including time, temperature change, stir-fry angle, seasoning proportion, chopping standards, and preparation requirements. With such help, authentic Chinese flavor can be served without Chinese culinary skills.

Choose Chinese dishes that better suit local tastes

You can select and update the dishes you want from the cloud recipe at anytime in your business. You only need to prepare the necessary ingredients for the dish, and the smart backstage will deliver the customer’s preference so that restaurants can update recipes timely. You can customize the seasoning proportion for each dish to localize and improve Chinese cuisine characteristics.