Cloud kitchen

Fan Jie Small-Bowl Dishes

Fan Jie Small-Bowl Dishes opened more than 200 online stores in China within one year during the epidemic. Two-thirds of the stores achieved over 10,000 sales per month.

The success comes from three BOTINKIT robots in each store. Such a pattern is capable of filling all the orders without hiring chefs.

“There is a big difference between hot pot and fast food. After cooperating with BOTINKIT Technology, we found that they have a thorough understanding of this field, which has been a great help to us.”

--Five Grains & Three Meals Chengdu Regional Representative

CHALLENGES

01

High employee turnover rates during the COVID-19 pandemic

Employees were unable to cope with the quarantine pressure during COVID-19 and often left their position unexpectedly, which caused the stores to be unable to run smoothly.

02

Cannot open new restaurants without permanent cooks/chefs

Many chefs chose job-waiting due to the pressure from the epidemic, making the employment environment worse. It usually takes 1-2 months to find a skilled, affordable, and permanent chef.

03

Flexible strategy with fixed customer group; some customer prefer stable flavor while some prefers constant updates

Regarding production stability, it’s difficult to avoid some cases that could affect the flavor. For instance, chefs can have their state affected due to emotion/illness/emergencies. As for the new menu, the update cycle is long and challenging as the frying, platform, and supply need corresponding adjustments.

SOLUTIONS

Streamline personnel allocation, lower employment requirements

The production capacity of three BOTINKIT robots(with 1 operator only) for an hour requires 3-4 chefs to cook continuously. Now with only one chef to operate, the efficiency can be greatly improved. Meanwhile, increase the utilization rate of other basic positions. For instance, directly operate the BOTINKIT robot and dish up after chopping. Personnel allocation of a new store can be more easily implemented with quality guaranteed.

Digitalize recipe and flavor, and sync the data with all stores

Digitization can ensure high stability and customization for flavor. It can also save the time and labor costs of SKU training in launching new stores, and reduces the difficulty of flavor adjustment out of strategy consideration. All content can be transmitted efficiently over the network.

Link the ordering system to the kitchen

BOTINKIT robot links the ordering system to the kitchen and breaks the gap between the two. It can intelligently assign cooking priority to the orders based on the type of dish and required cooking time.